{"id":6054,"date":"2021-12-09T11:07:20","date_gmt":"2021-12-09T10:07:20","guid":{"rendered":"https:\/\/www.tour-sa.com\/certificado-iso-9001\/"},"modified":"2022-01-03T11:10:30","modified_gmt":"2022-01-03T10:10:30","slug":"certificat-iso-9001","status":"publish","type":"page","link":"https:\/\/www.tour-sa.com\/ca\/certificat-iso-9001\/","title":{"rendered":"Certificat ISO 9001"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.5.2&#8243; background_image=&#8221;https:\/\/www.tour-sa.com\/wp-content\/uploads\/2021\/12\/logistica-inversa-barcelona.jpg&#8221; parallax=&#8221;on&#8221;][et_pb_fullwidth_header title=&#8221;Certificat ISO 9001&#8243; button_one_text=&#8221;Contacta amb nosaltres&#8221; button_one_url=&#8221;https:\/\/www.tour-sa.com\/ca\/contacte\/&#8221; content_max_width=&#8221;700px&#8221; _builder_version=&#8221;4.5.2&#8243; title_font=&#8221;|700|||||||&#8221; title_font_size=&#8221;60px&#8221; title_line_height=&#8221;1.5em&#8221; content_font=&#8221;||||||||&#8221; content_font_size=&#8221;20px&#8221; content_line_height=&#8221;1.8em&#8221; subhead_font=&#8221;Lato|700|||||||&#8221; subhead_font_size=&#8221;30px&#8221; subhead_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(53,80,160,0.27)&#8221; background_color_gradient_end=&#8221;#3550a0&#8243; background_color_gradient_direction=&#8221;220deg&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;16px&#8221; button_one_text_color=&#8221;#3550a0&#8243; button_one_bg_color=&#8221;#ffffff&#8221; button_one_border_width=&#8221;10px&#8221; button_one_border_color=&#8221;rgba(210,159,104,0)&#8221; button_one_border_radius=&#8221;100px&#8221; button_one_font=&#8221;Lato|900|||||||&#8221; button_one_use_icon=&#8221;off&#8221; custom_button_two=&#8221;on&#8221; 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button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;on&#8221; button_one_text_color__hover=&#8221;#3550a0&#8243; button_two_text_color__hover_enabled=&#8221;on&#8221; button_two_text_color__hover=&#8221;#ffffff&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;on&#8221; button_one_bg_color__hover=&#8221;rgba(255,255,255,0.8)&#8221; button_two_bg_color__hover_enabled=&#8221;on&#8221; button_two_bg_color__hover=&#8221;rgba(255,255,255,0.3)&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Secci\u00f3n&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_row admin_label=&#8221;Fila&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;H1&#8243; _builder_version=&#8221;4.5.2&#8243; header_2_font_size=&#8221;30px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;15px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<h2>Qu\u00e8 \u00e9s el certificat ISO 9001 i per a qu\u00e8 serveix?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Fila&#8221; _builder_version=&#8221;4.0.9&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Texto&#8221; _builder_version=&#8221;4.5.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><span>La norma ISO 9001 \u00e9s la que alinea el desenvolupament i la direcci\u00f3 de tipus estrat\u00e8gic d&#8217;una organitzaci\u00f3 mitjan\u00e7ant un enfocament integral, basat principalment en diferents processos de les millors pr\u00e0ctiques mundials.<\/span><\/p>\n<p><span>Adoptar un\u00a0<\/span><span class=\"hiddenSpellError\" onkeypress=\"MORFOLOGIK_RULE_CA_ES---#---undefined---#---Possible error ortogr\u00e0fic.---#---S\u00d3C#SOC#SEC#SUC#SAC#SIC#FGC#S\u00c9C---#---SGC\">SGC<\/span><span>\u00a0(Sistema de Gesti\u00f3 de Qualitat) que compleixi amb la norma ISO 9001 ens ajudar\u00e0 a millorar la nostra reputaci\u00f3, productes, processos i serveis, on s&#8217;inclou la prevenci\u00f3 de defectes i la reducci\u00f3 de la variaci\u00f3 i el malbaratament a la cadena de subministrament. La certificaci\u00f3 adquirida segons la norma ISO 9001 fa que demostrem el nostre comprom\u00eds amb els resultats de qualitat en tots els aspectes de la nostra organitzaci\u00f3. Aquesta norma ISO es caracteritza per definir un sistema de gesti\u00f3 de la qualitat, i es basa principalment en el model\u00a0<\/span><span class=\"hiddenSpellError\" onkeypress=\"MORFOLOGIK_RULE_CA_ES---#---undefined---#---Possible error ortogr\u00e0fic.---#---POCA#PE\u00c7A#PICA#PECA#PU\u00c7A#PACA#PIC\u00c0#PA\u00c7\u00c0#PEC\u00c0#P\u00c7A---#---PDCA\">PDCA<\/span><span>\u00a0(Planificar-Fer-Verificar) i el pensament que es basa en el risc, amb l&#8217;objectiu de crear un marc de treball on hi hagi una millora notable de\u00a0<\/span><span>l&#8217;organitzaci\u00f3<\/span><span>.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Secci\u00f3n&#8221; _builder_version=&#8221;4.5.2&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221;][et_pb_row admin_label=&#8221;Fila&#8221; _builder_version=&#8221;4.5.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;H2+texto&#8221; _builder_version=&#8221;4.5.2&#8243; header_2_font_size=&#8221;25px&#8221; header_3_font_size=&#8221;25px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<h2>Norma ISO 9001: Qui la pot aplicar?<\/h2>\n<p>&nbsp;<\/p>\n<p><span>ISO 9001: 2015 \u00e9s un est\u00e0ndard de reconeixement internacional pensat per ser usat en organitzacions de qualsevol mida o sector, a m\u00e9s pot ser utilitzada per qualsevol empresa. Com que \u00e9s un est\u00e0ndard internacional, \u00e9s reconeguda com la base perqu\u00e8 tota empresa elabori un sistema on es pugui garantir la satisfacci\u00f3 del client i la seva posterior implementaci\u00f3 de millores. Aquest \u00e9s el motiu pel qual la majoria d&#8217;empreses l&#8217;exigeixen com a requeriment imprescindible perqu\u00e8 una altra organitzaci\u00f3 amb qu\u00e8 es vincula pugui ser el prove\u00efdor.<\/span><\/p>\n<p><span>En estar auditant els nostres processos, a m\u00e9s de l&#8217;auditoria que ens fa l&#8217;entitat de certificaci\u00f3, els nostres clients no hauran d&#8217;auditar la vostra empresa. Aquest \u00e9s el motiu principal pel qual ISO 9001 s&#8217;ha convertit en una necessitat b\u00e0sica perqu\u00e8 moltes empreses siguin competents al mercat.<\/span><\/p>\n<p><span>Amb ISO 9001 els nostres clients podran confiar en la nostra empresa, ja que haurem establert un sistema de gesti\u00f3 de qualitat (<\/span><span class=\"hiddenSpellError\" onkeypress=\"MORFOLOGIK_RULE_CA_ES---#---undefined---#---Possible error ortogr\u00e0fic.---#---S\u00d3C#SOC#SEC#SUC#SAC#SIC#FGC#S\u00c9C---#---SGC\">SGC<\/span><span>) que est\u00e0 basat en els set principis de gesti\u00f3 de qualitat ISO 9001.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Secci\u00f3n&#8221; _builder_version=&#8221;4.5.2&#8243; background_color=&#8221;#ffffff&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221;][et_pb_row admin_label=&#8221;Fila&#8221; _builder_version=&#8221;4.5.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;H2+texto&#8221; _builder_version=&#8221;4.5.2&#8243; header_2_font_size=&#8221;25px&#8221; header_3_font_size=&#8221;25px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<h2>Per qu\u00e8 hem de triar la norma ISO 9001 per a la nostra empresa?<\/h2>\n<p>&nbsp;<\/p>\n<p>Tota empresa, grans i petites, han utilitzat aquesta norma amb resultats m\u00e9s que \u00f2ptims, aconseguint una gran efici\u00e8ncia i un enorme estalvi en costos. Els seus beneficis principals s\u00f3n:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Millora la nostra imatge i credibilitat: aix\u00f2 passa perqu\u00e8 el client observa que nosaltres i la nostra empresa hem estat certificats per una entitat de certificaci\u00f3. El client sabr\u00e0 que s&#8217;ha implementat un sistema orientat a complir tots els requeriments dels clients. D&#8217;aquesta manera, ells tindran una confian\u00e7a refor\u00e7ada a la nostra empresa, ja que estem complint amb el que hem prom\u00e8s.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Millorem la satisfacci\u00f3 dels nostres clients: hem de saber que un dels principis pels quals es regeix el SGC ISO 9001 \u00e9s la millora en la satisfacci\u00f3 del client. Com?, identificant i complint les vostres necessitats. Hem de tenir en compte que millorant la satisfacci\u00f3 del client, millora el negoci.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Processos totalment integrats: si nosaltres fem servir l&#8217;enfocament de processos d&#8217;ISO 9001, no estem prestant nom\u00e9s l&#8217;atenci\u00f3 als processos individuals de la nostra organitzaci\u00f3 o empresa, sin\u00f3 que centrem part dels nostres esfor\u00e7os en les interaccions d&#8217;aquests processos. D&#8217;aquesta manera el que aconseguim \u00e9s poder trobar f\u00e0cilment les \u00e0rees que hem de millorar amb un objectiu clar: estalviar recursos dins de la nostra organitzaci\u00f3.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Crear una cultura basada en la millora cont\u00ednua: en implementar l&#8217;SGC podem tenir una millora cont\u00ednua, aconseguint un estalvi de temps, recursos i diners m\u00e9s grans. \u00c9s reestructurar o enfocar la cultura de la nostra empresa, enfocant els grups de treball per millorar tots els processos dels quals som directament responsables.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Involucrar l&#8217;equip: hem d&#8217;aconseguir que els nostres grups de treball no nom\u00e9s gestionin, sin\u00f3 que tamb\u00e9 s&#8217;involucrin a millorar el proc\u00e9s. D&#8217;aquesta manera aconseguirem que els empleats ens ajudin a millorar els resultats de la nostra organitzaci\u00f3<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">La norma ISO 9001 \u00e9s una molt bona eina, tant si estem creant una nova empresa o b\u00e9 volem reconduir la nostra i que sigui competent.<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.5.2&#8243; background_image=&#8221;https:\/\/www.tour-sa.com\/wp-content\/uploads\/2021\/12\/logistica-inversa-barcelona.jpg&#8221; parallax=&#8221;on&#8221;][et_pb_fullwidth_header title=&#8221;Certificat ISO 9001&#8243; button_one_text=&#8221;Contacta amb nosaltres&#8221; button_one_url=&#8221;https:\/\/www.tour-sa.com\/ca\/contacte\/&#8221; content_max_width=&#8221;700px&#8221; _builder_version=&#8221;4.5.2&#8243; title_font=&#8221;|700|||||||&#8221; title_font_size=&#8221;60px&#8221; title_line_height=&#8221;1.5em&#8221; content_font=&#8221;||||||||&#8221; content_font_size=&#8221;20px&#8221; content_line_height=&#8221;1.8em&#8221; subhead_font=&#8221;Lato|700|||||||&#8221; subhead_font_size=&#8221;30px&#8221; subhead_line_height=&#8221;1.8em&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(53,80,160,0.27)&#8221; background_color_gradient_end=&#8221;#3550a0&#8243; background_color_gradient_direction=&#8221;220deg&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;16px&#8221; button_one_text_color=&#8221;#3550a0&#8243; button_one_bg_color=&#8221;#ffffff&#8221; button_one_border_width=&#8221;10px&#8221; button_one_border_color=&#8221;rgba(210,159,104,0)&#8221; button_one_border_radius=&#8221;100px&#8221; button_one_font=&#8221;Lato|900|||||||&#8221; button_one_use_icon=&#8221;off&#8221; custom_button_two=&#8221;on&#8221; button_two_text_size=&#8221;16px&#8221; button_two_text_color=&#8221;#ffffff&#8221; button_two_bg_color=&#8221;rgba(255,255,255,0.15)&#8221; button_two_border_width=&#8221;10px&#8221; button_two_border_color=&#8221;rgba(210,159,104,0)&#8221; button_two_border_radius=&#8221;100px&#8221; button_two_font=&#8221;Lato|900|||||||&#8221; button_two_use_icon=&#8221;off&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;5vw||5vw||true|false&#8221; custom_padding_tablet=&#8221;20vw||20vw||true&#8221; custom_padding_phone=&#8221;20vw||20vw||true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; hover_enabled=&#8221;0&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2266,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Certificado ISO 9001<\/title>\n<meta name=\"description\" content=\"En Tour SA contamos con el certificado ISO 9001 que nos ayuda a mejorar nuestra reputaci\u00f3n, productos, procesos y servicios.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tour-sa.com\/ca\/certificat-iso-9001\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicio de mensajer\u00eda en Barcelona \u2794 Tour SA Mensajeros\" \/>\n<meta property=\"og:description\" content=\"\u2705 Descubre los servicios de mensajer\u00eda en Barcelona de Tour SA. 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